Let’s plan the reset your body’s been asking for.
Use this page to reach our front desk team—whether you’re booking your first massage, coordinating a recurring membership, or exploring onsite wellness for your studio, company or yourself.
Hours
Mon–Fri: 10am – 11pm
Sat–Sun: 11am – 10pm
We reply to messages within 1–2 business days.
Quick links
- Book a massage online Open form
- View therapist bios Browse team
- See our themed rooms Explore rooms
Accessibility
The Wellness Lounge is accessible with step‑free pathways. Let us know if you use a mobility device or have specific access needs—we’ll prepare the space in advance.
Send us a message
Share a few details and we’ll route your note to the right person—front desk, management, or partnerships.
Visit us in person
Bubbles Massage & Wellness Spa
31-32 Railway Terrace
Derby
DE1 2RU
UK
Enter through the main Bubbles Massage Spa entrance and follow signage to the Wellness Lounge.
Getting here
• Train: Derby Line to main station stop
• Rideshare: Drop‑off at Derby Train Station main entrance
Parking
Validated parking available in the Origin Garage (Levels 2–4). Bring your ticket to the front desk.
Cancellation & reschedule
We ask for at least 24 hours’ notice to cancel or move your appointment. Late cancellations may incur a fee so we can fairly compensate our therapists.
Before you reach out
Do I have to call to book?
No—you can request appointments online from our Services page. Calling or texting is just fastest for same‑day or last‑minute openings.
Can I request a specific therapist or room?
Yes. Choose your preferred therapist and room in the booking form. We’ll confirm what’s available when we reply.
Do you offer corporate or event sessions?
We provide onsite chair massage and custom wellness experiences for teams, launches, and retreats. Choose “Corporate / events” in the form and include your dates, headcount, and budget.